The days of simply engaging with a service through a keyboard are over. Users interact with systems more and more by using voice assistants and chatbots. A chatbot is a computer program that can chat with human’s using Artificial Intelligence in messaging platforms. Every time when the chatbot gets input from the user, it saves the input and response, which helps chatbot with little initial knowledge to evolve using gathered responses. With increased responses, precision of the chatbot also gets increase. The ultimate goal of this project is to add a chatbot feature and API. This project will inquire into the advancement of Artificial Intelligence and Machine Learning technology that are being used to improve many services. Most importantly it will look at development of chatbots as a channel for information distribution. The program will select the closest matching response from the matching statement that matches the input utilizing WordNet, it then chooses the response from the known selection of statements for that response. This project aims to implement online chatbot system to assist users who access college website by using tools that expose Artificial Intelligence methods such as Natural Language Processing in allowing users to communicate with college chatbot using natural language input and to train chatbot using appropriate Machine Learning methods in order to be able to generate a response. There are various applications that are incorporating to a human appearance and intends to simulate human dialog, yet in most cases, knowledge of chatbot is stored in a database created by a human expert.
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